Frequently Asked Questions

Most frequent questions and answers

Orders

Why do prices vary during the Checkout process?

  • Austria – 20%
  • Belgium – 21%
  • Bulgary – 20%
  • Croatia – 25%
  • Cyprus – 19%
  • Czech Republic – 21%
  • Denmark – 25%
  • Estonia – 20%
  • Finland – 24%
  • Germany – 19%
  • Greece – 24%
  • Hungary – 27%
  • Irland – 23%
  • Italy – 22%
  • Latvia – 21%
  • Lithuania – 21%
  • Luxembourg -17%
  • Malta – 18%
  • Netherlands – 21%
  • Poland – 23%
  • Portugal – 23%
  • Romania – 19%
  • Slovakia – 20%
  • Slovenia – 22%
  • Spain – 21%
  • Sweden – 25%

Can i change or cancel an order after payment ?

Is it possible to change billing or delivery address of an order ?

Can i track my order ?

Did not receive the order confirmation email. How should i proceed ?

My Account

I forgot my password, how can i recover it ?

How can i delete my account ?

Where can i find my receipt ?

How can i see my orders ?

How can i get the up to 25€ chashback with Revolut Pay?

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